Privacy Statement

Updated 9/24/2024

1. Introduction 

thyssenkrupp Polysius North America (“thyssenkrupp”, “we”, “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. The privacy policy contained herein, and as amended from time to time (“Privacy Policy”) describes the types of Personal Information we may collect or that you may provide when you use our thyssenkrupp-polysius-north-america.com website (“Website”) or otherwise in connection with our products or services (collectively, together with the Website, the “Services”) and our practices for collecting, using, protecting and disclosing that Personal Information.

2. Scope of this Privacy Policy

This Privacy Policy applies to Personal Information you provide, or we collect via our Services. This Privacy Policy does not apply to information that we collect through websites not under our control, including websites you may access through our website, or information that you provide to or is collected by any third party. These third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. If you do not agree with our policies and practices, do not continue to use our Services. This Privacy Policy may change from time to time and will be posted on our website at [insert URL for privacy policy]. Please check the Website periodically for updates.

If you are a resident of California, Connecticut, Virginia, Colorado, Utah, Texas or Oregon, please also see our “State Privacy Rights” Section of this Privacy Policy. 

3. Personal Information We Collect and How We Collect It 

A. Personal Information you provide directly to us

We may collect information (including Personal Information) from and about users of the Services directly from you when you provide it to us.

Information You Provide to Us via the Website:

  • When you use the Website, we may ask for you to provide information by which you may be personally identified, such as, but not limited to, name, postal address, email address, telephone number, geolocation, mobile device identification number], or any other identifier by which you may be contacted online or offline (“Personal Information”), or that is about you but individually does not identify you. This information includes information that you provide by filling in forms on the Website.

  • When you participate in our marketing campaigns, including contests, promotions and other activities, we may also ask you for information.

  • When you contact customer support or otherwise communicate with us, we may collect (a) records and copies of your correspondence (including email addresses and phone numbers); (b) your responses to surveys that we might ask you to complete for research purposes; (c) details of transactions you carry out through the Website; and (d) your search queries on the Website.

B. Information we collect automatically

When you access the Website or the Services, technology may be used to automatically collect certain information, including, but not limited to:

  1. Usage Details. When you access and use the Website, we may automatically collect certain details of your access to and use of the Website, including IP address, date and time of your request, time zone difference to Greenwich Mean Time (GMT), Content of request (concrete page), status/HTTP status code, data volume transferred in each case, website from which the request is received, browser, operating system and its user interface, Language and version of the browser software.

  2. Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information and the device’s telephone number. Web servers, the main computers that serve up web pages, automatically identify your computer by its IP address. As permitted under applicable law, thyssenkrupp collects IP addresses for the purposes of system administration, gathering and analyzing aggregated information, creating a better experience for users and auditing the use of our site. We do not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. We may seek to link your IP address when we feel it is necessary to protect this site and other users from harm and to prevent criminal misconduct.

  3. Location Information. The Website may collect real-time information about the location of your device.

C. Video and audio data

When you visit our properties, we and our third-party providers may collect video and audio data via security cameras. 

4. Cookies and Tracking Technologies

This website uses the open-source web analytics service Matomo. The information generated by such cookies about the use of this website will not be disclosed to third parties. The Matomo cookies are set exclusively by your active consent. You can set the selection of cookies to be stored by making the appropriate setting in your browser software or by using the cookie pop banner. If you have consented to the setting of Matomo cookies, they will remain on your terminal device until you delete them or revoke your consent. You can revoke your consent to the setting of certain or all cookies at any time and unconditionally.

The technologies we use for automatic information collection may include:

  1. Cookies (or mobile cookies). Cookies are text files that are stored on your computer or other end device. The use of cookies helps us to analyze your website usage, to improve services and products offered, to improve security and to prevent fraud. We differentiate between various cookies:

    • Session cookies are temporary cookie files that are automatically deleted when you close your browser.

    • Persistent cookies are cookie files that are stored until they are actively deleted or automatically removed after a certain amount of time.

    • First-party cookies are cookies that are set directly by us.

    • Third party cookies are cookies set by a third party.

    • On individual pages, personal data may be stored in cookies if you have previously expressly consented to such, e.g. to not have to re-enter access data. In principle, you can also access all information on our website if you have deactivated cookies in your Internet browser. If you do not accept cookies, this may result in functional limitations of our offers.

  2. Web Beacons. Pages of the Website or our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related app statistics such as recording the popularity of certain app content and verifying system and server integrity.

5. Third-Party Information Collection 

We collect certain information about you that we may receive from others, such as other users, our affiliates and subsidiaries, and third parties. This includes data from advertisers (information from advertisers, app developers, publishers, and other third parties to help target or measure the performance of ads). 

6. How We Use Your Information

We use information collected about you or that you provide to us, including any Personal Information, to:

  • Provide you with the Services (including providing and operating the Website and its contents), and any other information, products or services that you request from us.

  • Provide you with customer support.

  • Maintain the business relationship with existing customers

  • Organize and manage events (for example, admission control)

  • Assert legal claims and defense in legal disputes

  • Inclusion in our contact database, human relations after business contact (e.g. after leaving your business card)

  • Engage in direct marketing to interested parties/other business contacts (e.g. information about products and events, newsletters)

  • Provide you with relevant ads. We use your interests and preferences from the information we’ve collected to personalize, target, and measure ads. We also use your information to avoid showing you ads you probably won’t be interested in. You can learn about the different types of advertising and your choices about which ads you receive by clicking the privacy icon at the bottom of the Website.

  • Carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.

  • Improve, evaluate and develop new Services, including aggregating information to understand how our products and Services are being used.

  • Conduct research to better understand general consumer interests, trends, and how our Services are used by you and others in our industry.

  • To contact you about our own goods and services that may be of interest to you. We may use the information we collect to display advertisements to our advertisers’ target audiences. 

  • For security purposes, including monitoring, fraud, crime prevention, detection, and investigation, and to protect us, our employees and agents, and other residents or persons. 

  • Comply with applicable legal requirements, court orders, law enforcement, government or regulatory agencies, or governmental mandates. 

  • Fulfill any other purpose for which you provide it.

The usage information we collect via our website helps to learn more about our visitors and residents to improve the Website and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize the Website according to your individual interests.

  • Speed up your searches.

  • Recognize you when you use the Website.

7. Sharing of Personal Information

Your data will be processed within thyssenkrupp Polysius North America Inc. by the employees involved in the initiation/implementation of the business relationship and the execution of the respective business processes.

Within our group of companies, your data will be transmitted to certain companies when they perform centralized data processing tasks for the group's affiliated companies (e.g. centralized contact data management, centralized contract management, file disposal).

In addition, to fulfill our contractual and legal obligations, we sometimes use different external service providers.

We may disclose aggregated information that does not constitute Personal Information about our users without restriction. In addition, we may disclose Personal Information that we collect, or you provide:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, content providers, and other third parties we use to support our business or provide the Services to you.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about the Service users is among the assets transferred.

  • To third parties to market their products or services to you.

  • To fulfill the purpose for which you provide it.

  • To comply with any court order, law or legal process, including responding to any government or regulatory request.

  • thyssenkrupp reserves the right to disclose information if we believe disclosure is necessary or appropriate to protect our rights, property, or safety or that of our customers, users, contractors or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

8. Data Retention

We retain the Personal Information that we collect to achieve the purposes for which the Personal Information was collected. In certain cases, we may need to retain Personal Information for purposes required under applicable law, for tax, accounting, or audit purposes, or for other purposes permitted or required under law.

9. Social Media Plug-ins 

When applicable we integrate social media application program interfaces or plug-ins (“Plug-ins”) from social networks, including Facebook, Twitter, LinkedIn, YouTube and possibly others, into our website. We also provide links to these social networks at various points on the Website. Using a Plug-ins or clicking a link may transfer information about you to the Plug-in’s respective platform without action by you. This information may include your platform user identification number, which website you are on, and more. Interacting with a Plug-in or clicking a link will transmit information directly to that Plug-in’s social network and that information may be visible by others on that platform.

We have implemented these plug-ins and links using a two-click solution. When you surf on our website, no information is initially collected by social media plug-ins. if you click on one of the plug-ins or videos will your information be transmitted. When you activate a plug-in, data is automatically transmitted to that provider. These social media platforms have their own data privacy policies. Plug-ins are controlled by the respective platform’s privacy policy, and not by our Privacy Policy.

For more information on the scope and purpose of data collected and how they are processed by the social media provider, please find the privacy statements of these providers below. They also contain further information on your rights and the options available to you to protect your privacy.

Addresses of social media providers and URLs for their privacy statements:

  • Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; https://www.facebook.com/privacy/explanation

  • YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; https://policies.google.com/privacy?hl=de

  • LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland; https://www.linkedin.com/legal/privacy-policy

10. Children’s Privacy

The Website is intended for a general audience. We do not intend to collect Personal Information from individuals younger than 13 years old. If we learn that we have collected such information, we will delete such information immediately.

11. State Privacy Rights 

Depending on where you reside in the United States, certain state privacy laws may apply to the processing of your Personal Information.

A. California Residents

If you are a California Resident this section contains specific information about your Rights and Choices.

  1. Direct Marketing. California Civil Code Section 1798.83 permits users of the Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us as noted below.

  2. CCPA. This Section of our Privacy Policy contains certain required information and informs California residents of certain rights arising under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”). 

  3. Categories of Personal Information Collected. We may have collected the following categories of Personal Information from you within the last twelve (12) months:

    • Identifiers, such as name, address, online identifier, internet protocol address, e-mail address, account name, social security number, driver’s license number, passport number, or other similar identifiers;

    • Additional Personal Information described in California Civil Code Section 17980.80, such as telephone number, bank account number, credit card number, debit card number, or any other financial information, employment, and employment history;

    • Characteristics of protected classifications under California or federal law;

    • Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming tendencies;

    • Internet or other electronic network activity information;

    • Geolocation data;

    • Audio and visual information, including pictures and videos;

    • Professional or employment-related information;

    • Education information;

    • Inferences drawn from other Personal Information; and

    • Sensitive Personal Information. 

  4. Categories of Sources from Which Personal Information Is Collected. We may have collected Personal Information from you from the following categories of sources: (1) directly from you via the Services or when you visit one of our properties; (2) your devices; (3) our affiliates and subsidiaries; (4) our third-party providers; (5) social networks; and (6) other available sources, such as public records. 

  5. Business or Commercial Purposes for Collecting Personal Information. The business or commercial purposes for collecting your Personal Information are set forth in the “How We Use Your Information” Section of this Privacy Policy. 

  6. Categories of Personal Information “Sold” or “Shared” to Third Parties and the Business and Commercial Purposes. We may allow certain third parties (such as online advertising services) to collect your Personal Information via automated technologies via our website. Under certain U.S. state privacy laws, this may constitute a “sale” or “share” of Personal Information or “targeted advertising”. The categories of Personal Information that we have “sold” or “shared” to third parties in the last twelve (12) months and the business and commercial purposes for “selling” or “sharing” such Personal Information are set forth in the “Notice of Right to Opt-out of Sale and Sharing Personal Information and Targeted Advertising” Section of this Privacy Policy. We do not knowingly “sell” or “share” the Personal Information of individuals under sixteen (16) years of age. 

  7. Categories of Personal Information Disclosed to Third Parties. All of the categories of Personal Information described above may be shared with third parties as set forth in the “Disclosure of Your Information” Section of this Privacy Policy. 

  8. Personal Information Retention. We retain the Personal Information that we collect to achieve the purposes for which the Personal Information was collected. In certain cases, we may need to retain Personal Information for purposes required under applicable law, for tax, accounting, or audit purposes, or for other purposes permitted or required under law.

  9. Use and Disclosure of Sensitive Personal Information. We may collect “sensitive” Personal Information for limited purposes, such as for conducting a background check and for other purposes that an average consumer would reasonably expect. We do not use or disclose your sensitive Personal Information outside of the following purposes: (1) performing our service or providing goods, (2) detecting security incidents, (3) resisting malicious, deceptive, fraudulent, or illegal actions, (4) ensuring physical safety, (5) for short-term transient use, including certain non-personalized advertising, (6) maintaining or servicing accounts, providing customer service, verifying customer information, or providing similar services, (7) purposes that do not infer characteristics about you, (8) performing internal business purposes and (9) verifying and maintaining the quality or safety of a service or product or improving, upgrading, or enhancing a service or product. As such, the right to limit our use and disclosure of such sensitive information does not apply. 

  10. Your California Privacy Rights. The following rights apply to California residents:

    • the right to know what Personal Information that we have collected about you, including the categories of information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you;

    • the right to delete Personal Information that we have collected from you and the right to correct inaccurate Personal Information that we maintain about you (each subject to certain exceptions);

    • the right to opt-out of the “sale” or “sharing” of your Personal Information (as described in the “Notice of Right to Opt-out of Sale and Sharing Personal Information and Targeted Advertising” Section of this Privacy Policy); and

    • the right to exercise your rights under the CCPA free of discrimination by us including, but not limited to: denying goods or services to you; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level or quality of goods or services to you; or suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

  11. Exercising Your California Privacy Rights. For information on how to exercise your rights under the CCPA, please review the “Exercising Your Rights” Section of this Privacy Policy. 

B. Residents in Other States with Privacy Laws

The following rights may apply to the processing of your Personal Information if you reside in a state with an applicable privacy law:

  1. The right to confirm whether we are processing your Personal Information and to access such Personal Information. 

  2. The right to correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information, and our purposes of the processing of such personal information.

  3. The right to delete Personal Information provided by or obtained about you.

  4. The right to request s list of the specific third parties to whom we have disclosed your Personal Information.

  5. The right to obtain a copy of your Personal Information that you previously provided to us in a portable and if technically feasible, readily useable format that allows you to transmit the data to another controller without hindrance.

  6. The right to opt out of the processing of your Personal Information for purposes of: (1) targeted advertising, (2) the “sale” of Personal Information, or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. You may opt out of (1) and (2) as described in the “Notice of Right to Opt-out of Sale and Sharing Personal Information and Targeted Advertising” Section of this Privacy Policy. Your right to opt out of (3) does not apply as we engage in such decision-making, if at all, to comply with law or exercise or defend our legal rights. 

C. Notice of Right to Opt-out of Sale and Sharing Personal Information and Targeted Advertising

We may allow certain third parties (such as online advertising services) to collect your Personal Information via automated technologies via our website. Under certain U.S. state privacy laws, this may constitute a “sale” or “share” of Personal Information or “targeted advertising”. We may have “sold” or “shared” Personal Information, which consists of identifiers, commercial information, and internet or other electronic network activity information to data analytics providers, advertisers, and social networks for the business and commercial purposes of online advertising and to provide third-party social network features and functionality. Under certain U.S. state privacy laws, you have the right to opt-out of this disclosure of your information, which may be considered a “sale”, “sharing”, or “targeted advertising” under such laws. You may opt-out of this “sale”, “sharing”, or “targeted advertising” on our website by setting a browser-level opt-out, the Global Privacy Control or, in some states, through rejecting cookies in our cookie banner. Through the Global Privacy Control, we process opt-out signals in a frictionless manner. You may learn how to set that signal by going to this website: https://globalprivacycontrol.org/.

D. Exercising Your Rights

You may make privacy requests by contacting us via email [polysius.na.dp@thyssenkrupp.com]. However, please see the “Notice of Right to Opt-out of Sale and Sharing Personal Information and Targeted Advertising” Section of this Privacy Policy above for additional information on how to opt-out of “sale”, “sharing”, or “targeted advertising”. You may designate an authorized agent to make such requests on your behalf by having your authorized agent make a privacy request as set forth above. Your authorized agent must contact us via email at [polysius.na.dp@thyssenkrupp.com] with their information and disclose the fact that they are your “authorized agent” and provide your first and last name in connection with the request. Before we can honor your requests, we may confirm that the requesting party is the consumer whose information is sought, or a person authorized to act on that consumer’s behalf. If a requesting party is an online account holder with a password-protected account, it may be necessary for the account to be accessed by the requesting party to confirm the request(s). In addition, depending on the type of request and the categories of information subject to the request, we may request verifying information from the requesting party such as identifiers or commercial information (e.g., service history) already known to or collected by us. If we refuse to take action upon your request, you may appeal such refusal by contacting us after your receipt of the refusal by mail at thyssenkrupp Polysius North America Inc., 180 Interstate North Pkwy, Suite 300, Atlanta, GA 30339, USA. 

12. Data Security 

The safety and security of your information (including Personal Information) can also depend on you. For example, where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. You should not share your password with anyone. Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do use commercially reasonable efforts to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through the Services. Any transmission of Personal Information is at your own risk. 

13. Email Consent and OPT-OUT

Your provision of Personal Information on a registration form in the course of our providing our Services to you constitutes your affirmative consent that we may contact you by email to provide you with information and notices relating to our Services. It also means we may email you regarding updates to this Privacy Policy. We notify you of this at the time you choose to register, and we will provide you with the option not to receive further marketing communications from us at the time you register. Mass commercial email sent by us contains a link with instructions on how to remove yourself from our email list.

14. Contact Information 

If you have a question regarding your Personal Information or this Privacy Policy, please e-mail us at polysius.na.dp@thyssenkrupp.com. 

You may also contact us with a question regarding your Personal Information described in this Privacy Policy by mail at thyssenkrupp Polysius North America Inc., 180 Interstate North Pkwy, Suite 300, Atlanta, GA 30339, USA.